Lesson Booking Policy
-You can book a lesson from 1 hour to 5 weeks before the lesson in advance.
-Your coupon will be available for use from the day your subscription renews for up to 4 weeks.
-Please note that the coupon cannot be carried over to the next 4-week subscription period.
-Coupons are displayed on the payment page and can be used by selecting them.
Booking Cancellation Policy
-Cancellations made more than 24 hours before the scheduled lesson:
Your coupon will be reactivated and can be used to book another lesson.
Cancellations made within 24 hours before the scheduled lesson:
Your coupon will be forfeited and cannot be used for future bookings.
Please send your instructor a message on Living Room and let him/her know when you cancel a lesson within 24 hours before the scheduled lesson.
Flex Class Tuition Subscription Renewal Date
The subscription renewals monthly on the date you signed up. You can cancel the subscription at any time as needed.
Flex Class Cancellation Policy
-You may cancel your class, provided the coupon hasn’t been used.
-Cancellations made within 5 days of payment: 90% refund.
-Cancellations made more than 5 days after payment: No refund.
Upon cancellation of your subscription, access to lesson booking coupons, and online materials will be discontinued.
Regular Class
–Follow a fixed class schedule, attending the same class at the same time each week.
-Pay a fixed tuition fee, it covers one month/term regardless of your attendance.
-Rescheduling or make-up lessons for missed classes are NOT available.
Regular Class Tuition Subscription Renewal Date
The subscription renews on the 20th of the preceding month. You can cancel the subscription at any time as needed.
Class Cancellation Policy
-90% refund for cancellation greater than 7 days prior to the 1st day of class
-50% refund for cancellation 1-7 days prior to 1st day of class
-NO refunds for cancellation after the 1st day of class
